Video course · 8 days · Dr. L. Michael Hall
The 8-day Performance Facilitator workshop with Dr. L. Michael Hall, recorded live in Mauritius in 2025.
A manager cannot really coach their own team, says Dr. Hall. But they can learn to shift a mind in a five-minute conversation. After this course you can listen so people feel heard, ask questions that get to the real issue fast, give feedback without breaking trust, and calm a heated moment, all inside a short conversation at work.
USD 1,500one-time payment · PayPal or card
Pay with PayPal or card. You are enrolled automatically and your login arrives by email.
01Why this course
“A good leader never shows weakness.”
Dr. Hall argues the opposite: people do not trust a leader who is never vulnerable. Being open about yourself is part of being effective.
“Listening is the easy part.”
He calls it the skill people rate as easiest and then struggle with most. We think far faster than others talk, so our minds wander and we stop hearing them.
“Crossed arms mean someone is defensive.”
He says there is no fixed body language. A gesture means something different for each person, so you ask what it means instead of guessing.
“Asking why gets to the root of a problem.”
Asking why someone is the way they are mostly invites excuses and history. The useful version asks why something is important to them.
“Venting anger gets it out of your system.”
He points out that letting people vent tends to feed the anger. The emotion is a signal about what the person thinks something means, so that is where to work.
“If someone behaves badly, fix the behaviour.”
Behaviour only expresses the problem. The cause sits in what the situation means to the person, and changing that meaning changes the behaviour.
02What you get
Days 1-2
Day 3
Days 4-8
03Contents
Day 1
Day 2
Day 3
Day 4
Day 5
Day 6
Day 7
Day 8
04Inside
Short clips from the recording, pages of the manual and photos of the flip charts. Tap one to see it large.
05Who it's for
Not for you if you want a short motivational talk. This is a full 8-day workshop of drills, demonstrations and feedback rounds, and it rewards people who practise with a partner.
06Offer
With Dr. L. Michael Hall · recorded in Mauritius, 2025 · in English
What you get
Bundle · 2 or more courses
Our only multi-course deal, and it is simple: put two or more courses in one order and the discount comes off the total. No codes, no deadline.
Example: Master Practitioner, all 4 tracks
Bought separately, these 4 add up to USD 788
Together
USD 748.60
One-time payment · 4 video courses
You save USD 39.40
Get all 4 tracks for USD 748.60Pick any 2 or more courses in the order box on any course page and the 5% comes off the total by itself. Pay with PayPal or card.
07FAQ
No. Neuro-Semantics is Dr. Hall's approach to how the meanings we hold shape what we do. Day 1 starts from the basics: what a performance facilitator does and the 7 skills you will practise.
It is built for managers and leaders, not for one-hour coaching sessions. The focus is on short work conversations, often around five minutes, where you help someone think instead of telling them what to do.
Supporting, listening, questioning, deeper questioning, giving feedback, receiving feedback and setting a resourceful mood (what Dr. Hall calls state induction). Each gets its own teaching, drills and practice over the eight days.
It is a set of questions that takes a vague wish or complaint and narrows it down to a specific goal someone can act on. It is taught and demonstrated on Day 3 and practised again on Day 5.
No. The recording includes many live demonstrations with participants, pair and small-group drills, and evening practice sessions with structured feedback, so you can see the skills in use and copy the exercises with a partner.
Days 1 and 2 cover the facilitator mindset, supporting and listening. Days 3 and 4 cover questioning, meaning and feedback. Days 5 and 6 cover emotions and the five-minute conversation. Days 7 and 8 cover engagement, interventions and coaching in teams and organisations.
No. The workshop was recorded during an 8-day certification programme, but this video course does not certify you.
The 5 Minute Manager focuses on one problem-solving conversation over 4 days. This 8-day course adds listening, feedback, strong emotions, engagement and team coaching.
Right after your PayPal payment you are enrolled automatically at academy.ns-trainings.com. If you are new, we create your account and email you your login from noreply@ns-trainings.com (check your spam folder if you do not see it). If you already have an account, the course is added to it, so use your usual login or the Forgot password link.
Your enrolment has no end date. Log in whenever you like and watch again as often as you want.
A phone, tablet or computer with a web browser and an internet connection. You watch online at academy.ns-trainings.com. There is nothing to install.
The workshops are taught in English.
No. These are video recordings of the workshop for your own learning. They do not include a certificate.
You pay securely with PayPal on this page. Where PayPal offers it in your country, you can also pay by card through PayPal.
Yes. Tick the extra course in the order box before you pay. When you take two or more courses, you get 5% off automatically.
If you have any question about a course before you buy, write to us first and we will help you decide. Message Jeff on WhatsApp at +63 927 782 1317.
Message Jeff on WhatsApp at +63 927 782 1317. He replies to you personally.
08The teacher
Founder of Neuro-Semantics
Psychologist, author and trainer. He teaches people how to think, not what to think.
Dr. L. Michael Hall holds a Ph.D. in Cognitive-Behavioral Sciences and is the founder of Neuro-Semantics. He worked as a psychotherapist in private practice for about 20 years, and in 1996 co-founded the International Society of Neuro-Semantics, which trains and certifies coaches and trainers around the world.
For about 40 years he has studied one question: how people create meaning, and how that meaning drives what they feel and do. Out of that work came many books, among them "Mind Lines" and "Figuring Out People", his Meta-Coaching training for professional coaches, and "Thinking for Humans", a set of thinking skills in three groups: essential, creative and executive.
He still teaches live, and every week he writes "Neurons", an article for the Neuro-Semantics community. The courses on this site are recordings of his workshops in Mauritius, Malaysia, Hong Kong and the Philippines: you watch him teach a real group, with the questions and exercises from the room.
Symptoms are problematic, but they're not the problem.
Neuro-Semantics is an approach to personal and professional development that grew out of NLP and General Semantics. It looks at how people create meaning, and how that meaning shapes their thinking, emotions and behavior. Coaches, trainers and individuals use it to think more clearly and to make lasting changes.
Recorded and published by
These workshops were recorded live and published by NS Trainings. We are member coaches and trainers of the International Society of Neuro-Semantics.
Eight days, about 37 hours of recorded teaching, 7 core skills and an 18-question sequence you can use in your next conversation at work.
Get the course · USD 1,5008 days of live teaching · 37 hours of recorded video · 7 core conversation skills · 18 questions in the goal sequence
